Your Rights
Know Your Rights as a Sri Lankan Citizen
Constitutional Protection
Article 12(2) of the Constitution of the Democratic Socialist Republic of Sri Lanka
No citizen shall be discriminated against on the grounds of race, religion, language, caste, sex, political opinion, place of birth or any such grounds.
Section 56(a) of the Police Ordinance (for unruly customers)
It shall be the duty of every police officer— (a) to use his best endeavours and ability to prevent all crimes, offences and public nuisances.
(Official Sinhala and Tamil versions were not available at the time of publishing)
Contacts
Human Rights Commission of Sri Lanka (HRCSL)
Address:
No. 14, R.A. De Mel Mawatha, Colombo 04
Hotline:
1996 (available island-wide)
Phone:
+94 11 2505580 / 81 / 82
Email:
sechrcsl@gmail.com
Website:
www.hrcsl.lk
You can also find regional office contacts if you're outside Colombo.
Consumer Affairs Authority (CAA)
Address:
1st & 2nd Floor, CWE Secretariat Building, No. 27, Vauxhall Street, Colombo 02
Hotline:
1977
Phone:
+94 11 7755456 / 57
Email:
chairman@caa.gov.lk | dg@caa.gov.lk
Website:
www.caa.gov.lk
Sri Lanka Tourism Development Authority (SLTDA)
Address:
No. 80, Galle Road, Colombo 03
Tourism Hotline:
1912
Phone:
+94 11 2426800 / 2426900
Email:
info@srilanka.travel
Website:
www.sltda.gov.lk
Sri Lanka Police
Emergency:
118 or 119
General Inquiries:
Sri Lanka Police Website
Police Headquarters:
Colombo 02, Sri Lanka
National Police Commission (for complaints against police officers/service):
HOT LINE - 1960 / (+94) 0710361010